AIMS
OBJECTIVES & RESPONSIBILITIES OF HOUSEKEEPING DEPARTMENT:
· To achieve the
maximum possible efficiency in ensuring the care and comfort of the guests.
a) Establish a
welcoming atmosphere and ensure courteous, reliable service from all the staff
of the department.
b) Ensure a high
standard of cleanliness and general upkeep in all areas for which the
department is responsible.
c)
Provide linen in rooms, food service areas etc and maintain an inventory for
the same.
· To provide
uniforms for all the staff and maintain adequate inventory for the same.
a)
Cater to the laundry requirement, staff uniforms and guest clothing.
b)
Deal with the lost and found articles. This ensures the smooth running of the
department.
· To resist in
the maintenance of the building while contributing to a safe and healthy
environment.
· To provide and
maintain the floral decorations and landscaped areas of the hotel.
· To select the
right contractor and ensure that the quality of work is maintained.
· To coordinate
the renovation of the property as and when required in consultation with the
management and the interior designer.
· To coordinate
with the purchase department of the guest supplies, cleaning agents,
equipments, linen, carpets and other items used in the hotel.
· To ensure
training control and supervision of all staff attached to the department.
· To establish a
good working relationship with other departments.
· To ensure that
safety and security regulations are made known to all the staff of the
department.
·
To keep the G.M and administrator informed of all matters requiring special
attention.SUMIT MANWAL